We value your satisfaction. If you are not completely satisfied with your purchase, you may request a refund within 2 days of your purchase date.
Eligibility for Refund:
Refund requests must be made within 2 calendar days from the date of purchase.
The item/service must not have been used or consumed in a way that renders it non-returnable.
Proof of purchase (such as a receipt or order number) is required.
Non-refundable Items/Services:
Customized or personalized products
Services that have already been rendered in full
Any downloadable or digital content that has been accessed or downloaded
How to Request a Refund:
To request a refund, please contact us at incovacompany@gmail.com with your order details. If your request meets the eligibility criteria, your refund will be processed to the original payment method within 5–7 business days.